Effective Date: May 21, 2024

1. Introduction

Welcome to Caley. We are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of information that you may provide through our website and services.

2. Information We Collect

a. Personal Information:

We may collect personal information such as your name, email address, phone number, and payment details when you sign up for our services, make a booking, or contact us for support.

b. Usage Data:

We collect information on how you access and use Caley, including your IP address, browser type, pages visited, time spent on pages, and other diagnostic data.

c. Cookies and Tracking Technologies:

We use cookies and similar tracking technologies to monitor activity on our website and store certain information. Cookies are files with small amounts of data, which may include an anonymous unique identifier.

3. How We Use Your Information

a. To Provide and Maintain Services:

We use your personal information to provide and maintain our services, including processing transactions and managing bookings.

b. To Improve Our Services:

We use usage data to analyze and improve our services, develop new features, and enhance user experience.

c. To Communicate with You:

We may use your contact information to send you updates, newsletters, marketing communications, and respond to your inquiries.

d. To Ensure Security:

We use your information to detect, prevent, and address technical issues and secure our services.

4. Information Sharing and Disclosure

a. Third-Party Service Providers:

We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, and email delivery.

b. Legal Requirements:

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

c. Business Transfers:

If Caley is involved in a merger, acquisition, or asset sale, your information may be transferred. We will provide notice before your information is transferred and becomes subject to a different privacy policy.

5. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

6. Your Data Protection Rights

• Depending on your location, you may have the following rights regarding your personal information:
• The right to access – You have the right to request copies of your personal information.
• The right to rectification – You have the right to request correction of any inaccurate or incomplete information.
• The right to erasure – You have the right to request the deletion of your personal information under certain conditions.
• The right to restrict processing – You have the right to request the restriction of processing your personal information under certain conditions.
• The right to object to processing – You have the right to object to our processing of your personal information under certain conditions.
• The right to data portability – You have the right to request the transfer of your personal information to another organization, or directly to you, under certain conditions.

7. Google User Data

a. Authorization: When you integrate Google services with Caley, you authorize us to access and use certain Google user data, including Google Calendar events, contacts, and profile information.

b. Use of Google User Data: We use Google user data solely to provide and improve our scheduling services, including synchronizing bookings and appointments, and ensuring secure authentication.

c. Storage and Security: We store Google user data securely using encryption and comply with Google’s API Services User Data Policy.

d. Sharing Google User Data: We do not share Google user data with third-party services or individuals, except when required by law or to prevent imminent harm.

e. Data Deletion: We delete Google user data when you disconnect your Google account from Caley or upon request, unless retention is required for legal or regulatory purposes.

8. Caley Specific Data

a. Booking Information: We collect and store booking details, including appointment schedules, services, and payment information.

b. Communication Data: We store communication records, including messages and notifications, to ensure efficient support and service delivery.

c. Payment Data: We process and store payment information securely, adhering to industry standards for transactional security.

d. Analytics Data: We collect usage data to improve our services, including analytics on booking patterns, user behavior, and platform performance.

9. Compliance with Google API Services User Data Policy

Caley’s privacy policy and use of Google user data obtained via Restricted and Sensitive Scopes must comply with the Limited Use Policy. Caley’s use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

10. Data Retention and Deletion

We retain user data for as long as necessary to provide our services and as required by law. We delete user data upon request or when it is no longer necessary for our services.

11. Data Security

We implement appropriate security measures to protect user data from unauthorized access, disclosure, alteration, and destruction.

12. Children’s Privacy

Caley does not address anyone under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information.

13. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the effective date.

14. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• • By email: help@caley.app

• • By visiting our Contact Us page on our website.

Thank you for trusting Caley with your scheduling needs. We are committed to protecting your privacy and providing a secure and reliable service.